Privacy Policy 

Effective Date: January 2025Welcome to EriPhoto! We are dedicated to helping you share your cherished memories with your loved ones in Asmara while safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described below.1. Information We CollectWe collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Recipient Information: Name and address of the recipient(s) in Asmara.
  • Payment Information: Credit card details or other payment information (processed securely through our payment gateways).
  • Uploaded Content: Photos and videos you upload to our website.
  • Technical Data: IP address, browser type, device information, and website usage data (collected through cookies and similar technologies).

2. How We Collect InformationWe collect information in the following ways:

  • Directly from You: When you create an account, place an order, upload content, or contact us.
  • Automatically: Through cookies and similar technologies when you browse our website.

3. How We Use Your InformationWe use your information for the following purposes:

  • Service Delivery: To process your orders, prepare your photos and videos for delivery, and ship them to your recipients in Asmara.
  • Communication: To communicate with you about your orders, provide customer support, and send you updates and promotional offers (with your consent).
  • Payment Processing: To securely process your payments through our trusted payment gateways, Stripe and PayPal. We do not directly store your credit card or bank account information. This information is securely handled by Stripe and PayPal, and governed by their respective privacy policies.
  • Website Improvement: To analyze website usage data and improve our website’s functionality and user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Sharing Your InformationWe may share your information with the following third parties:

  • Service Providers: We share information with trusted service providers who assist us with payment processing (Stripe and PayPal), shipping, and other essential functions.
  • Legal Authorities: We may disclose information to legal authorities if required by law or in response to a valid legal request.

5. Data RetentionWe retain your personal information for a limited time after your order is fulfilled. For your convenience and security, your data will remain with us for a few weeks after delivery to allow for potential resending of copies or addressing any unforeseen damage during delivery. After this period, we will completely remove your data from our systems to protect your privacy and free up storage space for other clients.6. Your RightsYou have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Withdrawal of Consent: You have the right to withdraw your consent to marketing communications at any time.

To exercise these rights, please contact us at hello@eriphoto.com.7. Cookies and Similar TechnologiesWe use cookies and similar technologies to collect website usage data and improve your browsing experience. You can manage your cookie preferences through your browser settings.

8. Facebook and Google Ads Compliance

  • We adhere to the Facebook Advertising Policies and Google Ads Policies.
  • We will obtain proper consent before using any personal data for targeted advertising.
  • We will provide transparent and clear information about our data collection and usage practices in our ad campaigns.
  • We will not create ads that discriminate against or target sensitive categories of users.

9. Data SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information. We utilize secure payment gateways (Stripe and PayPal) that adhere to industry-standard security protocols, including PCI DSS compliance, to protect your financial information.

10. Children’s PrivacyOur services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date accordingly.

12. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at hello@eriphoto.com.Thank you for trusting EriPhoto with your memories. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.